If you’re a Capital Funds customer looking for any kind of account details, there are two easy ways to get the information you need. Depending on what you are looking for, you can either access it yourself through the online customer portal or request it via phone or email from our Account Servicing team.
Customer Portal
Capital Funds provides customers with an online portal where they can view information about their financing 24/7, including their:
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Payment history
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Outstanding balance
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Renewal eligibility
Account Servicing team
Our award-winning Account Servicing team is available Monday through Friday from 9:00 AM to 6:00 PM ET at 888-244-9099 or customersupport@capitalfunds.com to answer any other questions you might have, including:
Accessing certain documentation:
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Pay-off letter, showing your remaining balance
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Zero balance letter, indicating your balance is paid in full
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Fully Executed Capital Funds contract
Requesting account changes:
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Requesting payment relief
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Scheduling an additional or makeup payment
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Switching bank account information
At Capital Funds we do our best to make each customer’s experience as easy as possible. If you’re ever unsure about where to go for information, please don’t hesitate to contact us.